What can I do to avoid fraud?

Never share your PIN, password, or one-time passcode with anyone—this includes Lutheran Federal Credit Union staff and other financial representatives.

Avoid signing in to your accounts over public Wi-Fi networks whenever possible.

Create strong, unique passwords for online banking, and update them on a regular basis.

Do not click on links in unexpected text messages or emails, even if they appear to come from a trusted organization.

Be aware that scammers may pose as credit union employees; do not share personal or account information with anyone who contacts you unexpectedly.

Do not send a wire transfer to someone you do not know, even if they provide a check to “cover” the funds. The check may be returned unpaid, and because wire transfers are final, you will be responsible for the full wired amount.

Examine ATMs carefully for loose card readers, sticky residue, or any unusual attachments when inserting your card, as these may indicate a skimming device.