Debit Cards

Is there a lost/stolen debit card number?

Yes, 877.737.3576

Is there an after-house/weekend debit card number for compromised cards?

Yes, 877.737.3576

Is there a number for disputing debit card transactions?

Please call the office at 314.394.2790

Is there an activation debit card number?

Yes. 800.466.0040

Is there a change in PIN debit card number?

800.503.9249 - Member must have the reference # from their mailer when calling this #

Can replacement debit cards be printed at the branch?

LutheranFCU does not print debit cards in the branch. If you need a new/replaced card, please call the office at 314.394.2790.

Do you have the option to have a replacement debit card expedited?

Yes! You are more than welcome to have a debit card expedited. Please know that the rush request needs to be made when the new card is ordered and that there is a $30 fee.

What is the daily limit on debit cards transactions?

$3,000.00

What is the max withdrawal from ATMs?

$500.00

How long does it take for a pending transaction to be released?

The release of pending transactions depends on the merchant and their policies.

Does Lutheran charge international fees when using debit cards abroad?

Mastercard has a 1% international fee that is charged when a member uses their card abroad.

Are there any spending limits on debit cards for Essential Growth Checking?

For our members security, we have a debit card daily spend limit of $3,000 and a withdrawal amount of $500